Automotive Service Management: Career Diploma Summary

About this article
The automotive service management program prepares students for work repairing and maintaining automobiles in dealerships and independent service establishments. As cars become more complex, technicians trained in advanced testing and service will be in demand. ASE (Automotive Service Excellence) certification training is the core of most diploma programs, and some graduates go on to become service writers, managers, and business owners. Please read the following article to find out more.
View available schools

Why Earn a Diploma in Automotive Service Management?

Graduates of a excellent training program who have good problem solving skills, as well as an ability to communicate well with customers, should fare well. Those with computer and electronics training should be the most competitive in the job market. Individuals without formal education will find it difficult to compete. Students sometimes go on to more specialized training-such as engine or transmission performance-and commit another year to two years to their education.

Occupational Outlook

Automotive service is an ever-changing environment, and technicians will always be challenged to keep up with the fast advancements in technology. Demand for well-trained technicians will continue to increase, and the field is expected to grow about as fast as average, according to the Bureau of Labor Statistics.

Salary Information

Median hourly wage for automotive technicians was $15.60 in 2004, with low-end wages of $8.70 and highest wages of around $26.00. Those employed in government fleets earned the most, and employees of parts stores and tire shops earned the least. In some shops and dealerships, technicians earn a commission on the labor charges that the customer pays (source: www.bls.gov).

Degree Specifics

Required Courses

Courses required in most automotive service programs include:

  • Brakes, steering, and suspension
  • Electrical systems
  • Heating and air conditioning
  • Engines, drive trains, and transmissions
  • General technology and service

Skills Acquired

Students in an Automotive Service Management diploma program learn technical or job-related, business and customer services skills. Specific skills may include the following:

Students will gain skills in beginning to advanced vehicle diagnostics, as well as repair and performance standards. Students are also often trained in customer relations and estimates. Some programs also include courses in alternative fuels.

Popular Schools

  • Campus and Online Programs
    1. Full Sail University

    Program Options

    Master's
      • M.S. - Entertainment Business
      • M.S. - Entertainment Business
    Bachelor's
      • B.S. - Music Business
      • B.S. - Sports Marketing and Media
  • Online Programs Available
    2. Saint Leo University

    Program Options

    Doctorate
      • DBA: Business Administration
    Master's
      • MBA: Marketing
      • MBA: Social Media Marketing
      • MBA: Business Administration
    Bachelor's
      • BA: Business Administration - Management
      • BA: Business Administration - Logistics
      • BA: Business Administration - Marketing
    Associate's
      • AA: Business Administration
  • Online Programs Available
    3. Liberty University

    Program Options

    Doctorate
      • DBA: Marketing
    Master's
      • MBA: Marketing
      • MS: Social Media Management
      • MBA: Strategic Management
  • Online Programs Available
    4. Purdue University Global

    Program Options

    Bachelor's
      • BSBA in Marketing
      • BSBA in Sales Management
      • Bachelor of Business Admin
      • BSBA - Investment
  • Online Programs Available
    5. Northcentral University

    Program Options

    Doctorate
      • Doctor of Business Admin - Marketing
      • Doctor of Business Admin - General Business
      • Doctor of Business Admin - Management
  • Online Programs Available
    6. Grand Canyon University

    Program Options

    Master's
      • MBA: Marketing
      • MBA
    Bachelor's
      • Bachelor of Science in Business for Secondary Education
  • Online Programs Available
    7. Post University

    Program Options

    Bachelor's
      • B.S. in Marketing
      • B.S. in Marketing / International Marketing
      • B.S. in Business Administration
    Associate's
      • A.S. in Marketing
  • Online Programs Available
    8. Colorado Christian University

    Program Options

    Master's
      • Business Administration, MBA - Emphasis in Advanced Accounting
      • Business Administration, MBA - Emphasis in Health Care Administration
      • Business Administration, MBA - Emphasis in Leadership
      • Business Administration, MBA - Emphasis in Project Management
    Bachelor's
      • Marketing and Sales, B.S.
      • Business Administration, B.S.
      • Business Administration, B.S. - Emphasis in International Business
    Associate's
      • Marketing and Sales, A.S.
      • Business Administration, A.S.
  • Online Programs Available
    9. Seton Hall University

    Program Options

    Master's
      • Master of Business Administration - Marketing
      • Master of Business Administration
  • Online Programs Available
    10. Ohio Christian University

    Program Options

    Master's
      • Dual Degree - MBA & Masters of Ministry
      • Master of Arts in Leadership - Business Management
      • Master of Business Administration
    Associate's
      • Associate of Arts in Business - Business Management

Featured Schools

Full Sail University

  • M.S. - Entertainment Business
  • B.S. - Music Business
  • B.S. - Sports Marketing and Media

What is your highest level of education?

Saint Leo University

  • DBA: Business Administration
  • MBA: Marketing
  • BA: Business Administration - Management
  • AA: Business Administration

What is your highest level of education completed?

Liberty University

  • DBA: Marketing
  • MBA: Marketing
  • MS: Social Media Management

What is your highest level of education?

Purdue University Global

  • BSBA in Marketing
  • BSBA in Sales Management
  • Bachelor of Business Admin

Which subject are you interested in?

Northcentral University

  • Doctor of Business Admin - Marketing
  • Doctor of Business Admin - General Business
  • Doctor of Business Admin - Management

What is your highest level of education?

Grand Canyon University

  • MBA: Marketing
  • MBA
  • Bachelor of Science in Business for Secondary Education

What is your highest level of education?

Post University

  • B.S. in Marketing
  • B.S. in Marketing / International Marketing
  • A.S. in Marketing

Education Level:

Colorado Christian University

  • Business Administration, MBA - Emphasis in Advanced Accounting
  • Marketing and Sales, B.S.
  • Marketing and Sales, A.S.

What is your highest level of education completed?