Health Claims Specialist Careers: Salary Info & Job Description

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What are the pros and cons of a health claims specialist career? Get real job descriptions, career prospects and salary info to see if becoming a health claims specialist is right for you.
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Pros and Cons of a Health Claims Specialist Career

The demand for healthcare services in the next decade will provide opportunities for trained professionals in the health information field. Evaluate the pros and cons of a health claims specialist career to decide if it is right for you.

Pros of a Health Claims Specialist Career
High projected employment growth (15% expected growth between 2014 and 2024)*
Can enter the field with a certificate or associate's degree*
Comfortable work environment*
Positions available in a variety of settings including physician's offices, hospitals, insurance companies and government agencies*

Cons of a Health Claims Specialist Career
Employers may require professional certification*
High stress level due to consequences of errors**
Professional certification and changes in the field may require continuing education*
May require the ability to remain composed when communicating with health insurance policyholders**

Sources: *U.S. Bureau of Labor Statistics, **O*NET OnLine.

Career Information

Job Description and Duties

In a medical institution, such as a physician's office or hospital, health claims specialists process patient claims for payments by insurance companies or government agencies. As a claims specialist, you will audit claims for completeness and accuracy and you may meet with medical professionals to clarify a diagnosis or verify the information in the patient's record. Health claim specialists may work directly for a medical facility or a medical billing company, which provides billing services for physician's offices and hospitals.

You may also work for insurance companies, verifying the accuracy and completeness of claims and authorizing payment. When working as a specialist for an insurance company, you will determine if the patient's insurance policy covers the medical procedure or treatment before authorizing payment.

Career Prospects and Salary Info

According to the U.S. Bureau of Labor Statistics (BLS), employment for medical records and health information technicians is expected to increase by 15% between 2014 and 2024 (www.bls.gov). The BLS attributed the growth in the field to the aging population and the increased demand for health services. The BLS also said that those who obtain a professional credential in the field will have the best employment prospects. The BLS also reported that the annual median salary for a medical records and health information technician was around $35,000 as of 2014.

What Are the Requirements?

Employers require health information technicians complete a certificate or degree program to work as a claims specialist. In a health information program, you will complete coursework in anatomy and physiology, medical terminology, coding systems, reimbursement methods and heath information requirements. Your medical billing or health information program will also cover insurance and hospital billing methods.

If you have a high school education and experience in medical insurance claims or the medical billing and coding field, you can also qualify for positions with some employers. Professional certification through an organization, such as the American Health Information Management Association, may also be a requirement for employment and demonstrates your knowledge in the field.

Job Postings from Real Employers

Employment opportunities for health claims specialists exist in doctor's offices, insurance companies and hospitals. Employers look for job candidates with a combination of experience handling insurance claims and medical billing and education. Some positions require a degree in business administration in addition to experience in the field. Below are examples of health claim specialist job listings available in April 2012:

  • A Florida employer in the insurance industry is seeking a claims specialist to audit physician and healthcare facility contracts and claims for payment. The specialist will work with healthcare providers to communicate updates on their claims for payment. The candidate must have a minimum of an associate's degree in health or business administration and at least five years of experience with insurance claims. A minimum of one year of experience with healthcare claims is needed to qualify for the position.
  • A North Carolina employer in the health services industry is looking for a claims specialist to process claims to insurance companies for payment. The specialist must also monitor the claims process and denials to maintain the quality of the payment processing system. Candidates for the position must have a minimum of a high school education and four years of experience in the healthcare claims industry. Those with a four-year degree in business administration may qualify for the position without experience in the field. Job candidates with an associate's degree in business administration or accounting can qualify for the position with one year of experience in claims.
  • An employer in Colorado in the insurance industry is seeking a medical claims specialist to evaluate claims for payment. The specialist will make payment decisions based on the policyholder's coverage and state mandates. The job candidate must have an undergraduate degree or an equivalent amount of experience in insurance claims or customer service. In addition, the employer requires the claims specialist complete a claims certification program.

How to Stand Out in the Field

Develop Related Skills

As a health claims specialist, you will interact with physicians, policyholders and medical billing employees in physician's offices. This requires skills in customer service and a positive attitude. You should include any customer service experience on your resume to highlight your interpersonal skills to potential employers. A cheerful and pleasant demeanor during interviews can also emphasize your customer service skills.

Developing office skills, such as word processing and spreadsheets, can also help you stand out in the crowd. You should also try to improve your typing speed and accuracy to stand out as the ideal candidate to perform the data entry duties of the job. To do this, you can take typing classes, many of which you can find online. You should also accentuate your written and verbal communication skills on your resume. The BLS also mentioned that you can stand out by taking classes in health, computer science, math and biology while you're in high school.

Other Careers to Consider

If a career in health information technology is appealing, but the salary of a health claims specialist is a deterrent, a position as a health information manager may be a better choice. Health information managers oversee the maintenance of patient records and ensure the information is secure. You will need a minimum of a bachelor's degree in health administration for an entry-level position and some employers require a master's degree. According to the BLS, the median annual salary for a medical and health services manager was about $86,000 in 2011.

If you have experience in insurance claims, there are additional opportunities in the health insurance industry. Health insurance underwriters work in the insurance industry to determine an applicant's eligibility, coverage and premium amounts. According to the BLS, insurance companies prefer candidates with a bachelor's degree education, but experience in the field may be sufficient to qualify for a position. The BLS also reported that the annual median salary for insurance underwriters in 2011 was around $61,000.

Popular Schools

  • Online Programs Available
    1. George Mason University

    Program Options

    Master's
      • Master of Health Administration in Health Systems Management
      • Master of Science in Health Informatics
  • Online Programs Available
    2. Herzing University

    Program Options

    Master's
      • MBA Dual Concentration: Healthcare Management and Public Safety Leadership
      • MBA Dual Concentration: Healthcare Management and Project Management
    Bachelor's
      • Bachelor: Health Information Management
    Associate's
      • Associate of Science - Insurance Billing and Coding Specialist
      • Associate: Health Information Management
      • Associate: Healthcare Management
    Certificate
      • Diploma: Medical Office Admin
  • Online Programs Available
    3. Grand Canyon University

    Program Options

    Doctorate
      • EdD in Organizational Leadership - Health Care Administration
    Master's
      • MBA: Health Systems Management
      • MS in Health Care Administration
      • MS in Health Care Informatics
      • MS in Nursing: Health Care Informatics
      • Master of Public Administration - Health Care Management
    Bachelor's
      • BS in Health Care Administration
      • BS in Health Sciences: Professional Development & Advanced Patient Care
      • Bachelor of Science in Behavioral Health Science
  • Online Programs Available
    4. University of Delaware

    Program Options

    Master's
      • Master of Business Administration - Healthcare Concentration
  • Online Programs Available
    5. Colorado State University Global

    Program Options

    Master's
      • Graduate Specialization - Healthcare Administration
      • MS - Healthcare Admin and Management
    Bachelor's
      • BS - Healthcare Admin and Management
  • Online Programs Available
    6. Utica College

    Program Options

    Master's
      • MBA - Health Care Management
      • Masters in Health Care Administration
      • Online Master of Science in Health Care Administration - Acute Care
      • Online Master of Science in Health Care Administration - Long Term Care
      • Online Master of Science in Health Care Administration - Service Organization
  • Online Programs Available
    7. Saint Joseph's University

    Program Options

    Master's
      • MS - Health Admin
      • MS - Health Admin Informatics
  • Online Programs Available
    8. Keiser University

    Program Options

    Bachelor's
      • B.A. - Health Services Admin
    Associate's
      • Associate of Science - Medical Administrative Billing and Coding
      • Associate of Arts - Health Services Admin
  • Online Programs Available
    9. American InterContinental University

    Program Options

    Master's
      • Master of Healthcare Management
      • Master of Business Admin: Healthcare Admin
    Bachelor's
      • Bachelor of Healthcare Management - HSA Mgt.
      • Bachelor of Healthcare Management
      • Bachelor of Business Admin: Healthcare Management
  • Online Programs Available
    10. Northcentral University

    Program Options

    Doctorate
      • Doctor of Business Admin - Health Care Admin
      • PhD in Business Admin - Health Care Admin
    Master's
      • Master of Science in Organizational Leadership - Health Care Administration

Featured Schools

George Mason University

  • Master of Health Administration in Health Systems Management
  • Master of Science in Health Informatics

What is your highest level of education?

Herzing University

  • MBA Dual Concentration: Healthcare Management and Public Safety Leadership
  • Bachelor: Health Information Management
  • Associate of Science - Insurance Billing and Coding Specialist
  • Diploma: Medical Office Admin

What is your highest level of education?

Grand Canyon University

  • EdD in Organizational Leadership - Health Care Administration
  • MBA: Health Systems Management
  • BS in Health Care Administration

What is your highest level of education?

University of Delaware

  • Master of Business Administration - Healthcare Concentration

What is your highest level of education completed?

Colorado State University Global

  • Graduate Specialization - Healthcare Administration
  • MS - Healthcare Admin and Management
  • BS - Healthcare Admin and Management

What is your highest level of education?

Utica College

  • MBA - Health Care Management
  • Masters in Health Care Administration
  • Online Master of Science in Health Care Administration - Acute Care

What is your highest level of education completed?

Saint Joseph's University

  • MS - Health Admin
  • MS - Health Admin Informatics

What is your highest level of education completed?

Keiser University

  • B.A. - Health Services Admin
  • Associate of Science - Medical Administrative Billing and Coding
  • Associate of Arts - Health Services Admin

What is your highest level of education?