Why earn a diploma in Email Administration and Support?
What is the one computer application that everyone uses all the time, for both business and personal reasons? Email, of course! Communications systems worldwide would be in serious trouble without it. And yet, as we all know, email is hardly a problem-free application, and when things go wrong we need experts to turn to. With a diploma in email administration and support, you too can be one of these experts, a hero of the global communications industry. The email administration and support diploma is a Microsoft IT Academy program, one that will prepare you for both the Microsoft and Lotus Certified Professional exams.
Career possibilities
With a diploma in email administration and support you will be a leading candidate for any email administration and support positions you wish to apply for. Such positions are offered by many mid-sized to large companies and governmental agencies, as email is possibly the most important form of business communication and any email issues need to be dealt with immediately by onsite professionals.
Occupational outlook
The 2006 Occupational Outlook Handbook (www.BLS.gov) projects steady growth in the employment of telecommunications computer professionals, including experts in email technology. This job growth will be a result of expanding communications networks, as every worker needs and uses email and every email system needs a knowledgeable administrator.
Salary information
Workers employed in the computer software area of the communications industry, as an email administrator would be, are highly paid for their specialized expertise and for their industry certifications. The 2006 Occupational Outlook Handbook (www.BLS.gov) quotes an hourly median salary of $35.46.
Coursework requirements
- Lotus Notes
- Domino 6.5 Administration
- MS Outlook
- MS Exchange
- MS e-Knowledge base
Skills you will learn
Students will learn about POP3 email (configuring, security, troubleshooting) and learn how to install, set-up and maintain a messaging system or infrastructure using the appropriate computer programs.
