Why Earn a Financial Customer Service Representative Diploma?
As with many other occupations these days, those who hire financial customer service representatives prefer to consider applicants with at least some postsecondary education. Financial products and technology have advanced to the point where some formal training is often necessary to get a job. A Financial Customer Service Representative Diploma will provide the student with the training to effectively assist all customers in choosing the right financial products.
Career Possibilities
Occupational Outlook and Demand for Financial Customer Service Representatives
The Bureau of Labor Statistics predicts that job growth for bank tellers and insurance sales agents will be relatively slow compared to other occupations, while financial services agents will experience an average rate of job growth.
Salary Information for Financial Customer Service Representatives
According to Salary.com, students who earn a Financial Customer Service Representative Diploma may expect to earn the following average yearly salaries for each of these respective occupations:
- Teller: $22,243
- Financial Counselor, Healthcare: $31,097
- Risk Analyst: $42,578
Degree Specifics
Financial Customer Service Representative Coursework Requirements
Earning a Financial Customer Service Representative Diploma requires coursework that will help the student understand various financial products and banking procedures. Possible course requirements include:
- Financial Markets
- Risk Management
- Financial Products
- Securities
- Personal Finance
- Credit for Consumers
Financial Customer Service Representative Skills Learned
Students will learn customer service skills along with financial and business abilities. After graduating from a Financial Customer Service Representative Diploma program, the student should be equipped with the following skills:
- Ability to evaluate customers' needs and recommend appropriate financial products
- Determine the level of financial risk of certain customers
- Provide investment advice to clients
