Health Care Coordinator Careers: Salary Info & Job Description

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What are the pros and cons of a health care coordinator career? Get real job descriptions, career outlook and salary info to see if becoming a health care coordinator is right for you.
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Health Care Coordinator Career: Pros and Cons

Health care coordinators--also referred to as patient care coordinators, case managers and patient representatives--help people get their medical and social service needs met. Here are some of the pros and cons of working as a health care coordinator.

Pros of a Health Care Coordinator Career
Help patients get the best health care possible*
Employment outlook is good **
Job opportunities in a variety of settings*
Ability to use a variety of skills for a broad range of patients*

Cons of a Health Care Coordinator Career
Determining needs and finding resources for patients with complex issues may be difficult***
Potential exposure to persons with illness or infectious disease**
Work may be stressful, especially if there is a heavy caseload**
Long training requirements - at least a bachelor's and often a master's degree required**

Sources: *iseek.org, **U.S. Bureau of Labor Statistics (BLS), ***ONet Online.

Essential Career Information

Job Description and Duties

Persons who are elderly, have chronic physical or mental illness or are disabled often need a high level of medical and social services, which they and their families might find hard to access on their own. Health care coordinators help clients in all age groups by finding and coordinating necessary services. A care coordinator may help the family of a child who has a developmental disorder find an appropriate school, for example. A health care coordinator may arrange for adult clients to get rehabilitation and mental health services. A nurse health care coordinator in a nursing home may help a family arrange visits to a doctor for outpatient care.

Career Paths and Specializations

Nurses who work as health care coordinators often work in nursing homes or assisted living centers. Most are registered nurses, and they supervise other nurses and nursing assistants in caring for patients. They also assess residents, provide care and provide guidance to residents and their families about health care needs. Nurses working in pediatrics may provide similar services for young patients with chronic diseases in a children's clinic or residential home.

Social workers hired as health care coordinators may help coordinate health care, mental health services and rehabilitation services for clients returning to their communities from a hospital or other kind of medical facility. They also coordinate care services for senior patients and persons with substance abuse issues. These social workers are often hired by hospitals, nursing homes and community health clinics.

Psychology, health care management and rehabilitation are other fields that use health care coordinators. These types of workers coordinate mental health or rehabilitation services with other services, depending on what best meets clients' needs.

Job Prospects and Salaries

If you want to be a health care coordinator, the good news is that jobs in this area are likely to increase, given the increasing age of the population and increasing technological advances in health sciences. Occupations that produce health care coordinators tend to be growing faster than average, but salary likely depends on your education or degree. For example, according to the BLS, the median wage for registered nurses was about $66,640 in May 2014, and employment was expected to grow 19% between 2012 and 2022. The median wage for social workers in health care was approaching $51,930 in 2014, with a predicted employment growth of 27% expected between 2012 and 2022.

What Are the Requirements?

Useful Skills

Most jobs for health care coordinators require at least a bachelor's degree, although there may be some positions that require only an associate degree. Nurses, psychologists or social workers may need to have a master's degree in their field. According to ONet Online, supplied by the U.S. Department of Labor, and job postings from CareerBuilder.com, other qualifications include:

  • Strong communication skills
  • Management of more than one priority at a time
  • Being service-oriented
  • Strong problem-solving abilities
  • Genuine interest in, and desire to, serve persons who are disabled, elderly or chronically ill

Job Postings from Real Employers

Care coordinators are in demand in nursing and other fields as well. Strong communication and problem-solving skills, as well as a willingness to work directly with patients and clients, are recurring themes in job listings for health care coordinators. Here are a few of the job listings posted in April 2012:

  • A senior living organization in Kansas was looking to hire a nurse (RN preferred) as a health care coordinator. Duties included performing assessments, providing direction on patient care and supervising staff. Two to three years of experience with residents in senior living were preferred.
  • A medical center in New Hampshire was hiring an RN to be a health care coordinator for adult and pediatric patients with chronic illnesses. At least three years of community-based experience and passion for taking care of chronically ill patients were also required.
  • A residential treatment program in California was looking for a health care coordinator with a master's degree in social work. The ideal candidate needed to be able to speak Spanish, have good oral and written communication skills and have at least one year of experience in direct patient care in a hospital or mental health setting that used interdisciplinary care teams.
  • An employment agency that specializes in entry-level positions was seeking to hire a health care coordinator to provide case management for injured or chronically ill clients. Candidates needed to have a bachelor's degree in a health field such as physical therapy, psychology, sociology or nursing. Strong communications, organizational and problem-solving skills were also needed.

How to Stand Out in the Field

Since health care coordinators can come from a number of occupations, standing out would include excelling in your occupational area. For example, nurses and psychologists might take the extra step of becoming certified in a specialty area through their professional organizations, such as the American Nurses Association or the American Board of Professional Psychology. With continued experience, moving up to a supervisory position may also be possible.

Alternative Career Paths

Health Educator

If you like the idea of helping people make the best choices but are less interested in care coordination and case management, you may prefer to become a health educator. Health educators need at least a bachelor's degree, and some positions may require a Certified Health Education Specialist credential. Health educators teach people how to stay well and implement educational programs. They also help people find health services and information. Travel to meetings and teaching sites may be required, and health educators may need to work nights or weekends. The median salary for health educators was about $48,000 in May 2011, and expected job growth was 37% between 2010 and 2020, according to the BLS.

School or Career Counselor

If helping people still appeals to you, but maybe not within the environs of the health care field, one position to consider might be a school or career counselor. Career counselors help students and adults choose a career path that is right for them, while school counselors help students develop socially and make successful choices while in school. Persons in these positions work in government, career centers, public schools and private schools. A master's degree is usually required. School counselors need to be state licensed, while career counselors may need a license for some jobs or for private practice. Expected job growth for school and career counselors was 19% between 2010 and 2020, according to the BLS. The BLS also reported that, as of May 2011, the median salary for educational, guidance, school and vocational counselors was around $54,000.

Popular Schools

  • Online Programs Available
    1. Kaplan University

    Program Options

    Master's
      • MBA: Health Care Management
      • Master of Healthcare Admin
      • Master: Management/Health Care Mgmt
      • Master of Health Informatics
      • Master of Health Information Management
      • Master: Nursing/Nurse Administrator
    Bachelor's
      • Bachelor: Healthcare Admin
      • Health Information Management
      • Bachelor: Health Science
      • BS in Health Information Management
    Certificate
      • Medical Office Administration
      • Medical Billing and Coding Certificate
  • Online Programs Available
    2. Strayer University

    Program Options

    Master's
      • Master of Health Services Admin
      • Master of Science in Health Services Administration: Clinical Care Management
      • Master of Business Admin: Health Services Admin Concentration
    Bachelor's
      • Bachelor of Business Admin: Health Services Admin Concentration
  • Online Programs Available
    3. Southern New Hampshire University

    Program Options

    Master's
      • MS in Healthcare Administration
      • MSM in Healthcare
      • MBA in Healthcare Management
      • International MBA in Healthcare Management
      • International MBA in Healthcare Informatics
      • MBA in Healthcare Informatics
    Bachelor's
      • BS Business Admin w/conc in Healthcare Administration
      • BS Healthcare Administration
      • BS Healthcare Administration - Healthcare Info Mgmt
      • BS Health Science
  • Online Programs Available
    4. Capella University

    Program Options

    Doctorate
      • DHA in Health Care Leadership
      • DHA in Health Admin
      • DHA - Health Care Quality and Analytics
      • DHA in Health Policy and Advocacy
    Master's
      • MBA: Health Care Management (ACBSP-accredited)
      • MHA in General Health Admin
      • MHA in Health Care Operations
      • MHA - Health Care Informatics
      • MHA in Health Care Leadership
      • MS - Applied Research
    Bachelor's
      • BS - Health Care Administration Leadership
      • Bachelor: Health Care Management (ACBSP-accredited)
      • Bachelor: Health Information Technology (ABET-accredited)
  • Online Programs Available
    5. Ashford University

    Program Options

    Master's
      • M.A. - Health Care Admin
    Bachelor's
      • B.A. - Health Care Admin
      • BA/Health and Human Services - Health Care Informatics Systems
      • BS/Health Information Management
  • Online Programs Available
    6. Grand Canyon University

    Program Options

    Doctorate
      • EdD in Organizational Leadership - Health Care Administration
    Master's
      • MS in Health Care Administration
      • MBA: Health Systems Management
      • MS in Health Care Informatics
      • MS in Nursing: Health Care Informatics
      • Master of Public Administration - Health Care Management
    Bachelor's
      • BS in Health Care Administration
      • BS in Health Sciences: Professional Development & Advanced Patient Care
      • Bachelor of Science in Behavioral Health Science
  • Online Programs Available
    7. Herzing University

    Program Options

    Master's
      • MBA: Health Care Management
      • MBA Dual Concentration: BS Mgt. & Healthcare Mgt.
      • MBA Dual Concentration: Healthcare Mgt. & Human Resources
      • MBA Dual Concentration: Accounting & Healthcare Mgmt.
      • MBA Dual Concentration: Healthcare Management and Technology Management
      • MBA Dual Concentration: Healthcare Management and Public Safety Leadership
    Bachelor's
      • Bachelor: Health Care Management
      • Bachelor: Health Information Management
    Associate's
      • Associate: Healthcare Management
      • Associate: Health Information Management
      • Associate of Science - Insurance Billing and Coding Specialist
    Certificate
      • Diploma: Medical Office Admin
  • Online Programs Available
    8. Colorado State University Global

    Program Options

    Master's
      • MS - Healthcare Admin and Management
    Bachelor's
      • BS - Healthcare Admin and Management
  • Online Programs Available
    9. Northcentral University

    Program Options

    Doctorate
      • Doctor of Business Admin - Health Care Admin
      • PhD in Business Admin - Health Care Admin
    Master's
      • MBA - Health Care Admin
      • Master of Science in Organizational Leadership - Health Care Administration
  • Online Programs Available
    10. Keiser University

    Program Options

    Master's
      • Master in Business Administration - Health Services Administration
    Bachelor's
      • B.A. - Health Services Admin
    Associate's
      • Associate of Arts - Health Services Admin
      • Associate of Science - Medical Administrative Billing and Coding

Featured Schools

Kaplan University

  • MBA: Health Care Management
  • Bachelor: Healthcare Admin
  • Medical Office Administration

Which subject are you interested in?

Strayer University

  • Master of Health Services Admin
  • Master of Science in Health Services Administration: Clinical Care Management
  • Bachelor of Business Admin: Health Services Admin Concentration

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Southern New Hampshire University

  • MS in Healthcare Administration
  • MSM in Healthcare
  • BS Business Admin w/conc in Healthcare Administration
  • BS Healthcare Administration

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Capella University

  • DHA in Health Care Leadership
  • MBA: Health Care Management (ACBSP-accredited)
  • BS - Health Care Administration Leadership

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Ashford University

  • M.A. - Health Care Admin
  • B.A. - Health Care Admin
  • BA/Health and Human Services - Health Care Informatics Systems

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Grand Canyon University

  • EdD in Organizational Leadership - Health Care Administration
  • MS in Health Care Administration
  • BS in Health Care Administration

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Herzing University

  • MBA: Health Care Management
  • Bachelor: Health Care Management
  • Associate: Healthcare Management
  • Diploma: Medical Office Admin

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Colorado State University Global

  • MS - Healthcare Admin and Management
  • BS - Healthcare Admin and Management

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