Financial Customer Service Representative Degrees: Diploma, Associate & Online Class Info

About this article
Do you wish to become a bank teller, personal banker, or financial services advisor? Earn a Diploma as a Financial Customer Service Representative and complete useful coursework in financial planning, bank systems, insurance products, and investment products. Continue reading to learn more about this diploma program.
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Why Earn a Financial Customer Service Representative Diploma?

As with many other occupations these days, those who hire financial customer service representatives prefer to consider applicants with at least some postsecondary education. Financial products and technology have advanced to the point where some formal training is often necessary to get a job. A Financial Customer Service Representative Diploma will provide the student with the training to effectively assist all customers in choosing the right financial products.

Career Possibilities

Occupational Outlook and Demand for Financial Customer Service Representatives

The Bureau of Labor Statistics predicts that job growth for bank tellers and insurance sales agents will be relatively slow compared to other occupations, while financial services agents will experience an average rate of job growth.

Salary Information for Financial Customer Service Representatives

According to Salary.com, students who earn a Financial Customer Service Representative Diploma may expect to earn the following average yearly salaries for each of these respective occupations:

  • Teller: $22,243
  • Financial Counselor, Healthcare: $31,097
  • Risk Analyst: $42,578

Degree Specifics

Financial Customer Service Representative Coursework Requirements

Earning a Financial Customer Service Representative Diploma requires coursework that will help the student understand various financial products and banking procedures. Possible course requirements include:

  • Financial Markets
  • Risk Management
  • Financial Products
  • Securities
  • Personal Finance
  • Credit for Consumers

Financial Customer Service Representative Skills Learned

Students will learn customer service skills along with financial and business abilities. After graduating from a Financial Customer Service Representative Diploma program, the student should be equipped with the following skills:

  • Ability to evaluate customers' needs and recommend appropriate financial products
  • Determine the level of financial risk of certain customers
  • Provide investment advice to clients

Popular Schools

  • Online Programs Available
    1. Kaplan University

    Program Options

    Associate's
      • AASBA in Customer Service
      • Associate: Business Admin.
  • Online Programs Available
    2. Keiser University

    Program Options

    Associate's
      • Associate of Arts - Accounting
  • Online Programs Available
    3. American InterContinental University

    Program Options

    Associate's
      • Associate of Arts in Business Administration
  • Online Programs Available
    4. Argosy University

    Program Options

    Associate's
      • Business Administration (AS)
  • Online Programs Available
    5. Herzing University

    Program Options

    Associate's
      • Associate of Science - Business Studies
  • Online Programs Available
    6. Baker College Online

    Program Options

    Associate's
      • Business Administration - Associate
  • Online Programs Available
    7. Indiana Wesleyan University

    Program Options

    Associate's
      • A.S. Business
      • A.S. General Studies - Business
  • Online Programs Available
    8. Colorado Technical University

    Program Options

    Associate's
      • Associate of Science in Business Administration
  • Tempe, AZ

    Rio Salado College

  • Lansing, MI

    Lansing Community College

Featured Schools

Kaplan University

  • AASBA in Customer Service
  • Associate: Business Admin.

Which subject are you interested in?

Keiser University

  • Associate of Arts - Accounting

What is your highest level of education?

American InterContinental University

  • Associate of Arts in Business Administration

Are you a US citizen?

Argosy University

  • Business Administration (AS)

What is your highest level of education completed?

Herzing University

  • Associate of Science - Business Studies

What is your highest level of education?

Baker College Online

  • Business Administration - Associate

What is your highest level of education?

Indiana Wesleyan University

  • A.S. Business
  • A.S. General Studies - Business

What is your highest level of education?

Colorado Technical University

  • Associate of Science in Business Administration

Are you a US citizen?